Jamie was great! On time, professional, knowledgeable, and friendly. Went above and beyond to fix our issue. Showed us what was going on and explained the process. Even in the terrible heat and wasps! Will definitely be calling on Sparrow again! Highly recommended!
Incredibly service. The technician, Jamie (Master HVAC) gave me a complete report on each of the 3 gas log "Firestoves " he cleaned and inspected for safety. He explained upcoming issues on my 26 year old units. He was pleasant and clean in his layout and service and he was very thorough in cleaning and checking the units. The price quoted was very reasonable from my prior experiences in years past. I look forward to my next service next year with Sparrow-Engineering and with Jamie. I will be recommending Sparrow-Engineering (and if you are lucky, Jamie will be your service person.
He gave me a very good impression over the phone. He was able to schedule me right away. Would definitely recommend an keep using this company with any issues that come arise in my home. He was professional and friendly.
Great service!! Very reasonable, prompt and experienced! Highly recommended!